ASM Terni has started to organize regular meetings with “I-COM” group to discuss strategies addressed to customer engagement which is one of the main objectives of the BRIGHT project. I-COM group consists of various external stakeholders as well as internal stakeholders of our company. In addition to providing context on project BRIGHT, they were also educated about the initiatives to be taken to engage users and about the energy transition in which the current landscape is concerned. However, we took this opportunity to explain the technical-operational sector on the installation of the new Smart meters “SLAM” and how to use the new application “I miei kilowatt,” developed during the ongoing BRIGHT project.